Fast, reliable delivery across South Africa and neighboring countries. We understand that industrial operations can't wait, so we've partnered with trusted couriers to get your products to you quickly and safely.
Choose the shipping option that works best for your timeline and budget.
Delivery Time: 3-5 business days
Best For: Regular orders, non-urgent items
Tracking: Full tracking provided
Coverage: All major cities and towns
Delivery Time: 1-2 business days
Best For: Urgent orders, critical equipment
Tracking: Real-time tracking with SMS updates
Coverage: Major metros and industrial hubs
Delivery Time: Order ready in 2-4 hours
Best For: Local customers, bulky items
Location: Bloemfontein warehouse
Hours: Mon-Fri 8AM-5PM, Sat 9AM-1PM
Delivery Time: 5-10 business days
Best For: Large equipment, bulk orders over 50kg
Service: Curbside or warehouse delivery
Coverage: Nationwide including remote areas
*Free shipping applies to standard delivery addresses within South Africa. Remote areas may incur additional charges.
Orders placed before 2PM are processed same day
Within 1 hour
Items are carefully picked and professionally packaged
2-4 hours
Tracking number sent via email and SMS
Same day
Real-time updates on your order progress
Throughout journey
โฐ Order Cutoff Times:
Direct delivery to construction sites, factories, and industrial facilities. Requires clear directions and contact person on-site.
Additional cost: R150-500 depending on location and access
Choose your preferred delivery date and time window for critical installations or project deadlines.
Additional cost: R200 premium
Detailed delivery confirmation with recipient signature and photos. Essential for high-value orders.
Cost: Included with Express shipping, R50 for Standard
Split single orders across multiple delivery addresses for large projects or multi-site operations.
Additional cost: R100 per additional address
We take extra care to ensure your industrial products arrive in perfect condition:
Industrial-grade packaging materials for maximum protection
Extra padding and "Fragile" marking for sensitive equipment
Detailed labels with contents, handling instructions, and contact details
Recyclable packaging materials wherever possible
Stay informed every step of the way with our comprehensive tracking system:
What happens: Courier will attempt delivery 2-3 times and leave contact details
Your options: Reschedule delivery, collect from depot, or arrange redelivery
Timeline: Items held at depot for 7 days before return to sender
What to do: Do not accept damaged packages - refuse delivery and contact us immediately
Our response: We'll arrange immediate replacement and handle insurance claims
Timeline: Replacement dispatched within 24 hours
Investigation: We'll track with courier and launch investigation if needed
Resolution: Full replacement or refund if package is confirmed lost
Timeline: Investigation completed within 5 business days
Ensure delivery address is complete and accurate. Additional charges apply for address correction or redelivery due to incorrect addresses.
Most deliveries require signature confirmation. If nobody is available, courier will leave collection notice or attempt redelivery.
Items returned due to incorrect addresses, multiple failed delivery attempts, or customer unavailability may incur return shipping charges.
Risk of loss and title pass to buyer upon delivery to carrier. All shipments are insured for declared value.
Delivery times may be affected by weather, strikes, public holidays, or other events beyond our control. We'll communicate any delays promptly.
Questions about shipping or tracking?
๐ง Email: shipping@tecpartners.co.za
๐ Phone: +27 51 123 4567
๐ Warehouse: 67 General Dan Pienaar Drive, Westdene, Bloemfontein, 9330
๐ Business Hours: Monday-Friday 8AM-5PM, Saturday 9AM-1PM
๐ฑ WhatsApp: +27 51 123 4567 (Order tracking & quick queries)
Our logistics team is here to ensure your orders arrive on time, every time!
